Questions

FAQs

Find answers to our most commonly asked questions below.

Our wigs are crafted with premium materials, expert craftsmanship, and a commitment to natural-looking luxury. Every piece is designed for elegance, comfort, and long-lasting wear.

Yes! We offer ready-to-wear units that are pre-plucked, pre-styled, and easy to install — perfect for beginners or anyone wanting a quick, flawless look.

With proper care, our wigs can last 12 months or longer, depending on usage, styling, and maintenance.

We use high-quality, ethically sourced human hair to ensure natural movement, softness, and durability.

For hygiene and safety reasons, we accept returns/exchanges only on unused, unworn wigs in their original condition. Custom wigs are non-refundable.

Ready-to-wear wigs typically ship within 3–5 business days, while custom units require longer processing time depending on complexity.

Yes! We offer virtual and in-person consultations to help you choose the perfect wig for your lifestyle and personal style.